← All case studies

Case 01 · Enterprise SaaS · FinTech · Industrial

Flip Neo

Industrial Pricing Suite

We re-architected a legacy industrial pricing platform into a single decision hierarchy with SSO — and a token system H.B. Fuller can extend across its customer-facing estate.

Client
H.B. Fuller
Location
Global
Engagement
NDA — visuals restricted

Impact

1

Decision hierarchy replacing fragmented pricing logic

SSO

Enterprise identity integrated at the platform layer

−68%

Quote cycle time — 9-page pricing wizard collapsed into a single pane

4.2×

Faster procurement onboarding velocity

01 / The Challenge

A multi-billion-dollar brand running on a decade-old interface.

H.B. Fuller's customer-facing pricing platform was the one touchpoint out of step with the company it represented. Procurement teams at a global adhesives manufacturer were navigating industrial chemical pricing logic through a legacy interface carrying years of accumulated technical debt.

The core failure was informational, not visual: pricing tiers, contract terms, and approval chains legible to internal sales reps were opaque to the procurement stakeholders actually operating the tool.

Deal Manager — pricing overview

02 / Our Approach

Pricing logic rebuilt as a single enterprise decision flow.

BRNDVENTURE partnered with H.B. Fuller's digital transformation team as sole design owner of the Flip Neo evolution. We restructured the Deal Manager around one decision hierarchy — quote configuration, approval state, and account context resolved in a predictable order.

We integrated SSO at the entry point so the platform reads as enterprise infrastructure rather than a bolted-on web app, removing a credential silo from every procurement session.

Quote configuration flow
Approval workflow states
Customer account detail
SSO-integrated authentication
Visual language applied to reporting

03 / Systems Outcome

A design system engineered to scale past one product.

This is an ongoing engagement. Every module our team ships inherits the same token set, interaction patterns, and visual hierarchy — new features extend the system instead of fragmenting it.

The deliverable is not a redesigned pricing tool; it is a reusable digital standard H.B. Fuller can deploy across its other customer-facing platforms.

Capabilities deployed

  • Customer Experience Consulting
  • Brand Architecture
  • SSO Integration
  • Design Systems
  • Enterprise Industrial

Next case study

iLoy Suite

→

Facing a system this complex?

Book a call

Contact

Ready to untangle your product?

Tell us where the complexity lives. We'll bring the architecture — and a point of view on what to build first.

Prefer email? hello@brndventure.com

No retainers pitched on the first call. Just architecture.